How to manage change and achieve sustainable growth in Hong Kong Dissertation

How to manage change and get through sustainable growth in Hong Kong Travel Industry A slip-up study on China Travel Service - Dissertation ExampleThe interview results were analysed to develop an understanding of the change management process of CTS, the barriers that it faced and overcame and the outcomes of the change. The analytic thinking of the change process revealed that CTS has succesfully used the change management techniques to instil both a process and culture change. The case study of CTS provides inspiration and insight to another(prenominal) travel organizations in Hong Kong to emulate. Table of Contents Chapter 1 Introduction 1.1. terra firma and Introduction 1.2. look into Questions 1.3. Research Aims and Objectives 1.4. Research rules 1.5. Dissertation Outline Chapter 2 Overview of CTS Chapter 3 Literature Review 3.1 Introduction 3.2 Travel and Tourism Industry 3.2.1 Chinese Travel Industry Overview 3.2.2 Hong Kong Tourism 3.2.2.1 Tourism Performance 3.2.2.2 Customer Profile and air division 3.2.2.3 Hong Kong as a Repeat Destination 3.2.3 Factors Affecting Tourism Industry in Hong Kong 3.2.3.2 Government Attitude and Policies 3.2.3.3 International Events 3.2.3.3 Increased Exposure to the Outside populace 3.2.3.4 Increase in Standards of Livng and Purchasing Power 3.2.3.5 Technology 3.2.3.6 Rapid Investment in Infrastructure 3.2.4 Challenges Faced by Travel Industry 3.2.4.1 Perception of jeopardize Hazards 3.2.4.2 Liberalization and Entry of Foreign Players 3.2.4.3 Competition from Neighboring Destinations 3.2.4.4 Government Controls 3.2.4.5 Cultural Issues 3.2.3.6 SARS and Intermittent Outbreak of other Infectious Diseases 3.3 Strategic care in Travel Industry 3.3.1 Tourism Organizational Structure and Vision for Hong Kong 3.3.2 Tourism Strategy in Hong Kong 3.3.2.1 Tourism Promotion 3.3.2.2 Tourism Development in Hong Kong 3.3.2.3 supervise and Regulation of Tourism in Hong Kong 3.3.3 Lack of Strategic Implementation 3.4Change Man agement Theories and Concepts 3.4.1 Definitions and Concepts of Change Management 3.4.2Theories of Change 3.4.2.1 Lewins Model of Change The Force study Analysis 3.4.2.2 The ADKAR Model 3.4.2.3 Six Changes Model 3.4.2.3 Eight-Step Process for Implementing Successful Transformations Model 3.5 Summary of Literature Chapter 4 Research Methodology 4.1 Introduction 4.2 Research Objectives 4.3 Research Approach 4.4 Research Methods 4.5 Research Design 4.5.1 Secondary Research 4.5.2 Primary Research 4.5.2.1 Sample 4.5.2.2 Sample Selection Method 4.5.2.3 Data Collection Method 4.5.2.4 Data Collection Instrument 4.5.2.5 Data Analysis Method 4.6 Ethical Considerations 4.7 Summary Chapter 5 Findings 5.1 Introduction 5.2 Challenges Faced by CTS in the Current task Environment 5.3 Opportunities for CTS in the Current and Future 5.3 Strategic Changes made by CTS 5.5 Internal Changes at CTS 5.6 Change Management Process at CTS 5.7 Challenges to Change Management Process and Overcoming Barriers to Change 5.8 Outcomes of Change Management 5.9Analysis of the Change Management Process 5.10 Summary Chapter 7 Conclusions 7.1 Summary of Findings 7.2 Limitations of Research and Scope for future Research lean of tables Table 1 Total Number of Visitors to Hong Kong in the first six months of 2010 Table 2 Positive Outcomes of Change Management How to manage change and achieve sustainable growth in Hong Kong Travel Industry? A case study on China Travel Service Chapter 1 Introduction 1.1. Background and Introduction The business environment within